Privacy Policy

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The Travel Concierge respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or use our travel services (collectively, the “Services”)

1. Information We Collect

We collect personal information to deliver exceptional travel experiences and operate our business efficiently. The types of data we may collect include:

• Personal Identifiers: Name, email, phone number, mailing address, date of birth, passport info, frequent flyer numbers.
• Payment Information: Credit/debit card details (processed securely via third-party payment processors).
• Preferences: Travel interests, dietary needs, accommodation requests, family/companion details.
• Technical Data: IP address, browser type, operating system, usage behavior, and cookies (see below).

2. How We Use Your Information

We may use the information we collect for purposes such as:

• Booking and managing travel services and itineraries;
• Customizing your travel experience;
• Communicating with you (quotes, confirmations, updates);
• Responding to your inquiries and support requests;
• Marketing our services (you can opt-out anytime);
• Legal compliance and fraud prevention.

3. Sharing of Information

We do not sell your personal information. We may share it only in these circumstances:

• With travel suppliers (hotels, airlines, tour companies) for bookings you authorize;
• With service providers who help us operate (e.g., CRM platforms, payment processors), bound by confidentiality;
• If required by law or to protect our rights or the rights of others.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Analyze site traffic and usage;
• Improve site performance and user experience;
• Remember preferences and personalize content.

You can disable cookies via your browser settings, though this may impact site functionality.

5. Your Privacy Rights

As a U.S. resident, you have certain rights regarding your personal information, which may vary depending

on your state of residence. Where applicable, you may have the right to:

• Access the personal information we’ve collected about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal or contractual obligations;
• Limit use and disclosure of sensitive personal information;
• Opt out of the sale or sharing of your personal information (we do not sell data, but we honor
• opt-out requests regardless);
• Receive a copy of your personal information in a portable format;
• Not be discriminated against for exercising your privacy rights.

To submit a privacy-related request, please contact us with “Privacy Request” in the subject line. We may need to verify your identity before processing certain requests, and will respond within the timeframe required by law.

6. Data Security

We take strong measures to safeguard your information, including:

• SSL encryption for data in transit;
• Secure payment processors;
• Access control and secure storage.

However, no system is 100% secure. You use our Site and services at your own risk.

7. External Links

Our website may link to third-party sites (like travel partners or blogs). We are not responsible for the

content or privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. We’ll post the updated version with a new date at the top.

Your continued use of our Services means you accept the changes.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, reach out:

info@thetravelconcierge.travel